Servicing

Customer Support

Oaktree Funding C/O Cornerstone Servicing
(866)505-0510
loaninfo@myloanservicer.com
Online Payments

Oaktree Funding
(800)968-5773 Option 3
servicing@oaktreefunding.com

Hours of Operation
Monday to Friday 8:00a.m. to 5:00p.m. MST

What Borrowers Can
Expect After Closing

Now that your loan has closed – Congratulations! We’ll be your main point of contact for a short time. We are here to help guide you through every stage of your loan process. Below you’ll find information about interim servicing and what to expect when your loan transfers to its permanent servicer.

What is Interim Servicing?

Interim servicing is the temporary period after your loan has closed and before it is officially transferred to your long-term servicer. During this time, we handle your monthly payments and assist with any questions you may have.

What to expect during interim servicing:

  • You’ll receive monthly billing statement with payment instructions.
  • Payments are made directly to us during this period.
  • We will notify you once your loan is scheduled to transfer to the permanent servicer.
Frequently Asked Questions

Will the terms of my loan change?
No. Your interest rate, payment amount, and other loan terms will remain the same after the transfer.

When will I be notified of the transfer?
You’ll receive written notice at least 15 days in advance of the loan transfer.

Who do I contact with questions during interim servicing?
You can reach out to our Servicer at loaninfo@myloanservicer.com or call at (866)505-0510. You can also reach out to our Servicing Department at servicing@oaktreefunding.com or call us at (800) 968-5773 Option 3. We’re here to help.

If you have any questions about your loan or need assistance at any point, please don’t hesitate to contact us. We’re committed to making your servicing experience as smooth and stress-free as possible.

Payment Information

How & Where to Make Payments

Automatic Payments (ACH)
To set up recurring monthly payments via ACH with Oaktree Funding:

  • Complete the ACH Authorization Form (ACH Form)
  • Email the completed form to: servicing@oaktreefunding.com

Please note: If your loan transfers to a new servicer, you will be notified, and you may need to re-establish ACH payments directly with the new servicer.

Online Payments

If your loan is still with Oaktree for interim servicing, you may be able to make your payment online.

Website: https://cs.myloanservicer.com/cs/#/login

If you experience any issues accessing the online system, please contact our support team at (866)566-0510 for assistance.

Mailing a Payment

If you are mailing a physical check or money order, please sent to the following address:

Oaktree Funding Corp
C/O Cornerstone Servicing
PO Box 660217
Dallas, TX 75266-0217

Important:

  • Make checks payable to Oaktree Funding Corp
  • Include your loan number on the check or money order
  • Do not send cash through the mail