I have to first off begin by telling you that I have not done a bank statement loan in over 10 years. This particular file just happens to be a dear friend of mine so you can only imagine how nervous I was going into this transaction. Troy was very professional and answered all of my questions and helped get me set up on your portal. I was surprised by how easy the process was. Although Troy did most of the work for me the entire process was seamless. As soon as the file was submitted Brandin jumped right in and carried the file right to closing. I had a couple of changes that needed to made while the file was in closing and Randy took care of them immediately.